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Exchange & Return Policy

We want you to be completely satisfied with your purchase from Nava.

Exchange Policy

  • Items can be exchanged within 7 days from delivery.
  • Must be in original condition with tags attached.
  • Must be unworn, unwashed, and undamaged.
  • Subject to stock availability.
  • Underwear and socks excluded for hygiene reasons.

Return Policy

  • Returns accepted within 3 days from delivery.
  • Must be in original packaging.
  • Refund processed in 5-7 business days.
  • Delivery fees non-refundable.

How to Request

  1. Call us at +964 770 545 5550
  2. Provide order number and reason.
  3. We will arrange pickup or provide instructions.
Note: Sale items may have different conditions.